PRIVACY POLICY
At Vinr, your trust means everything to us. That’s why we’re committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information while you interact with our website.
Your Consent
By using the Vinr website or sharing your information with us, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the site.
We may update this policy from time to time. We encourage you to check this page periodically to stay informed about how we protect your data.
What Information We Collect
When you browse our site, shop, or sign up, we may collect:
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Your name, contact number, email address, and shipping details
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Billing and payment information for transactions
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Your browsing behavior on our website (e.g., pages visited, links clicked)
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Information from messages, emails, reviews, or surveys you send us
Some data may be collected automatically via cookies or analytics tools to help us improve your shopping experience.
Why We Collect This Information
We use your information to:
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Process your orders and payments
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Offer customer support and resolve issues
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Personalize your experience with relevant offers and content
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Improve our website, products, and customer experience
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Prevent fraud, abuse, or unauthorized access
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Comply with legal requirements
You may choose not to provide certain data, but doing so may limit your ability to use specific features of our website.
Cookies & Tracking
We use cookies to:
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Keep you logged in across sessions
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Store your preferences
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Analyze website traffic and performance
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Show you personalized content or offers
Most cookies are temporary and will be deleted after your session ends. You can adjust your browser settings to block or delete cookies at any time.
Sharing of Information
We do not sell your personal data.
We may share it:
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With trusted partners and logistics providers to fulfill your orders
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With legal authorities if required for compliance or law enforcement
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With internal teams to improve service or prevent fraud
Vinr ensures that any third parties handling your data do so with the same care and protection.
Email & SMS Communication
By creating an account or placing an order, you agree to receive transactional messages (e.g., order confirmation, delivery updates).
You may also receive occasional promotional emails or SMS. You can opt-out anytime by clicking “Unsubscribe” in the message or contacting us.
Security Measures
We maintain strict technical and organizational security measures to keep your data protected from unauthorized access, misuse, or alteration. All sensitive information is encrypted and securely stored.
Grievance Officer
If you have any concerns or complaints related to our privacy policy or data usage, please contact:
VINR WELLNESS INDIA PRIVATE LIMITED
Flat No.: 91, Third Floor, Savita Vihar
East Delhi, New Delhi - 110092
Email: support@vinr.in
We are committed to resolving your concerns promptly and responsibly.